Privacy Policy

Last updated on 1/12/26

True Motion Privacy Policy

This Privacy Policy explains how your information is collected, used, and protected when you visit this website or communicate with us by text message.

By using this site or opting into SMS communications, you agree to the practices described below.

Information You Provide

You may provide information when you:

  • Complete a website form
  • Request an appointment or information
  • Communicate by phone, email, or text message

Information may include:

  • Name
  • Phone number
  • Email address
  • Details you choose to submit

You may browse this website without submitting personal information.

Mobile Information & SMS Consent

When you opt in to receive text messages, you provide express consent to receive SMS communications related to:

  • Appointments and scheduling
  • Office updates
  • Service-related messages
  • Requested follow-up communication

Message frequency varies.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase or care.

Required Mobile Information Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service or messaging delivery, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Automatically Collected Website Data

When you visit this website, certain technical data may be collected, such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages

This data supports basic website functionality and performance monitoring.

How Information Is Used

Information collected is used to:

  • Respond to your requests
  • Provide services or information you asked for
  • Send appointment or service-related messages
  • Improve website usability and communication flow

Your information is not used for unrelated marketing without consent.

SMS Opt-Out Instructions

You may stop receiving text messages at any time.

To opt out:

  • Text STOP to the number you received messages from

After opting out, you will receive a confirmation message and no further texts will be sent.

To rejoin, submit a new request or opt in again through the website or office communication.

SMS Help Instructions

If you need assistance with text messaging:

  • Text HELP for support
  • Or contact us directly through the website contact form or by phone

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Cookies & Website Tools

This website may use cookies or similar tools to support navigation and performance.

You can adjust cookie settings through your browser.

Some features may not function correctly if cookies are disabled.

Data Protection

Reasonable administrative and technical safeguards are used to protect your information.

No online system can guarantee complete security. You provide information at your discretion.

Children’s Information

This website and SMS communications are not intended for individuals under 13 years of age.

Information from children is not knowingly collected.

Your Rights

You may request to:

  • Review information you submitted
  • Correct inaccurate details
  • Request removal of your information

Requests can be made through the website contact form.

Policy Updates

This Privacy Policy may be updated to reflect changes in technology, communication practices, or regulations.

Updates are effective once posted on this page.

Contact

Questions about this Privacy Policy or SMS communications can be submitted through the website contact form.

You decide how and when you hear from us.

Does your current communication preference match how you want to stay informed?